Real Agents.
Real Results.
Every engagement starts with a business problem and ends with a measurable outcome. Here's a look at what we've built — and the numbers that came out the other side.
From the Field
Meridian operated a 200-person support team handling 8,000 cases monthly, with 40% being simple password resets and account inquiries. Their 60-rep sales team spent 3+ hours daily on CRM data entry and manual follow-up sequencing.
"The SDR agent qualified 340 leads in our first month — leads our reps would have touched two weeks later, if at all. The pipeline impact was immediate and visible in our first QBR."
NovaTech's support team was overwhelmed with repetitive Tier-1 tickets during rapid growth. 70% of cases were answerable from existing documentation — but agents were manually handling each one.
"We went from drowning in tickets to our agents actually having capacity for proactive customer success work. That's a complete transformation."
Crestline's 25-person sales team was manually logging calls, updating opportunity stages, and writing follow-up emails — spending nearly half their week on admin instead of selling.
"My reps call it their second brain. Everything they used to do manually just happens now — and the data quality in our CRM has never been better."
Brightfield needed both sales and service automation simultaneously, but had a fragmented data landscape, multiple legacy integrations, and a Salesforce org that hadn't been well-maintained for 3 years.
"Maple Wave was honest about the data work needed upfront. That transparency saved us from deploying agents that would have underperformed. They got it right."
What Our Clients Say
"Maple Wave delivered in 9 weeks what a larger SI quoted us 6 months for. More importantly, the agents actually work the way we expected them to."
"The discovery process alone was worth the engagement. They found three automation opportunities we hadn't even considered — all three made it into our roadmap."
"No fluff, no overpromising. Just a team that knows Agentforce deeply and delivered exactly what they said they would. We've already engaged them for Phase 2."
Want Results Like These?
Book a free 30-minute strategy call to see which use cases fit your business best and what ROI to realistically expect.